Contact & Support
Have a question before subscribing, or need help with an existing subscription? Reach us directly through any of the channels below.
WhatsApp (Fastest Response)
+1 (208) 717-4301 – available for setup help, billing questions, and general support.
Before You Contact Us
Many common questions are already answered in our guides:
- My stream is buffering or freezing
- My IPTV app shows an error or will not load channels
- I need to renew my subscription
- I want to try before subscribing
Refunds
Refund requests are handled according to our Refund Policy. Contact us via WhatsApp or email within 7 days of purchase to request one.
Business / Reseller Inquiries
For commercial use (sports bars, hotels) or reseller inquiries, email us at support@loadiptv.com with details of your use case.